Contact Us

Inquiries and Document Requests

Thank you so much for visiting our website. Please contact us for any comments and inquiries to our company using the form below.

Inquiry Form

Name(required)
Company name
Title
Postal Code
Street Address
City
State/Province/Region
Country
Phone No.
Email(required)
Email confirmation(required)
Details of Inquiry(required)

On Personal Information

On the Protection of Personal Information

The rapid progress of today's information technology has dramatically expanded the way we use personal information, so the proper use and protection of personal information has become an extremely important issue in society.

On Efforts to Protect Personal Information

  • We prepare internal regulations concerning the protection of personal information and pledge to put our efforts on the protection of personal information.
  • We will collect and use the personal information of our customers within the appropriate scope after informing you of the purpose of using them and the person or office you can contact for any concerns regarding such use.
  • We will use the personal information provided by our customers within the range of purpose of use accepted by them.
  • We will take appropriate safety measures to prevent unauthorized access, loss, destruction, tampering, leakage, etc. of the personal information held by our company. In addition, we will take prompt corrective measures in the event that any of such events occur.
  • Any personal information are held by us complying with laws, regulations, and other norms concerning personal information. We will promptly change and correct each item as necessary in the occurrence of amendments to such related laws and regulations.
  • We will endeavor to continually review and improve our internal regulations concerning the protection of personal information based on changes in the environment and social circumstances surrounding us.

On the Handling of Personal Information

We will strictly protect our customer's personal information in accordance with the following agreement.
  • The company collects personal information such as the customer's company name, department-in-charge, the name, address, telephone number, FAX number, email address and other personal information of the person-in-charge and information such as their transaction history with us, and will use such information for the following purposes.
    • To deliver goods, send catalog and DM, transmit FAX and email, as well as to send information on related services, after-sales services and new products
    • To deliver useful information on the mail-order business of our company, its related services and operations
  • We will never provide or disclose personal information such as the customer's company name, name of department-in-charge, the name, address, telephone number, FAX number, email address and other personal information of the person-in-charge that were provided and deposited by our customers and collected by our company to any third party unless the circumstances fall under the following conditions.
    • When prior agreement or consent was obtained from the customer
    • When requesting or commissioning the handling of personal information to our subcontractor that has concluded a confidentiality agreement on personal information within the range necessary for achieving the purpose of use clearly stated to the customer
    • When sharing personal information to our affiliated group of companies to the extent necessary for achieving the purpose of use clearly stated to the customer
    • When it is necessary to provide information based on the laws and regulations of courts and the like